ARRlS Touchstone TM1602A Docsis 3.0 16×4 Telephony Modem


– Product Name: ARRIS Touchstone TM1602A Docsis 3.0 16×4 Telephony Modem Optimum & TWC (Renewed)
– Product Type: Telephony Modem
– Compatibility: Optimum & TWC
– Model: TM1602A
– Technology: DOCSIS 3.0
– Data Channels: 16 downstream channels and 4 upstream channels
– Voice over IP (VoIP): Supports two lines of primary line VoIP
– Data Access: Provides ultra-high-speed data access
– Battery Backup: Multiple battery pack options available to support telephony service during power outages
– Package Quantity: 1
– Additional Features: Supports a 24×8 bonded channel cable environment for enhanced performance.

ARRlS Touchstone TM1602A Docsis 3.0 16x4 Telephony Modem Optimum & TWC (Renewed)
  • The Touchstone DOCSIS 3.0 16x4 Embedded Multimedia Terminal Adaptor (E-MTA) TM1602 delivers two lines of primary line Voice over IP (VoIP), ultra-high...
  • Package Quantity - 1
  • 16x4 Embedded Multimedia Terminal Adaptor (E-MTA).
  • 24x8 bonded channel cable environment

Editor’s Review

Overview of the ARRIS Touchstone TM1602A

The ARRIS Touchstone TM1602A is a Docsis 3.0 16×4 Telephony Modem designed for Optimum and TWC users. This renewed product offers a reliable connection with its embedded multimedia terminal adaptor (E-MTA), delivering two lines of primary line Voice over IP (VoIP), ultra-high-speed data access, and the flexibility of multiple battery pack options to ensure uninterrupted telephony service during power outages.

Design and Features

The ARRIS TM1602A comes in a sleek and compact design that will easily fit into any home or office setup. Its small form factor ensures that it won’t take up too much space on your desk or in your entertainment center. The modem is designed to be easy to install and set up, making it perfect for both tech-savvy individuals and beginners.

The 16×4 bonded channel cable environment of this modem ensures exceptional data transfer speeds, resulting in a smooth and uninterrupted internet experience. Whether you’re streaming your favorite movies and TV shows, playing online games, or conducting video conferences, the ARRIS TM1602A won’t disappoint.


With its Docsis 3.0 technology, this modem provides superior performance compared to older models. The 16 downstream and 4 upstream bonded channels allow for faster download and upload speeds. This means you can enjoy lag-free streaming, quicker file downloads, and seamless online gaming.

The reliability of the ARRIS TM1602A is further enhanced by its Voice over IP (VoIP) capability. You can now make crystal-clear phone calls over the internet without worrying about dropped connections or poor call quality. The modem also offers two lines of primary line VoIP, allowing you to have multiple phone lines for different purposes.

Compatibility and Connectivity

The ARRIS TM1602A is optimized for users of Optimum and TWC internet services. It is compatible with these providers, ensuring a seamless and hassle-free setup process. You won’t have to worry about compatibility issues or contacting customer support to have your modem activated.

The modem provides multiple connectivity options to suit your needs. It has an Ethernet port for connecting to your router or computer, ensuring a stable and secure wired connection. Additionally, the TM1602A features a built-in wireless router, allowing you to connect your devices wirelessly and enjoy the freedom of a wireless network.

Reliability and Battery Backup

One standout feature of the ARRIS TM1602A is its battery backup capability. During power outages, the modem can continue to provide telephony service, thanks to the multiple battery pack options. This ensures that you can stay connected and make emergency phone calls even when the electricity is down.

The reliability of this modem is further enhanced by its durable construction. Built with high-quality materials, the TM1602A is designed to withstand regular usage and provide a long lifespan. You can rely on this modem to deliver consistent and uninterrupted internet and telephone services.

Setup and Ease of Use

Setting up the ARRIS TM1602A is a breeze. The modem comes with clear and easy-to-follow instructions, allowing you to get up and running quickly. Whether you’re a tech enthusiast or a novice user, this modem’s user-friendly interface and intuitive setup process will make installation a seamless experience.


  • Compact and sleek design
  • 16×4 bonded channel cable environment for faster speeds
  • Excellent performance for streaming, gaming, and downloads
  • VoIP capability for crystal-clear phone calls
  • Compatibility with Optimum and TWC providers
  • Multiple connectivity options including Ethernet and wireless
  • Battery backup for uninterrupted telephony service
  • Durable construction for long-lasting reliability
  • Easy setup and user-friendly interface


  • Limited compatibility with other internet service providers
  • No built-in advanced features like parental controls or QoS
  • No gigabit Ethernet support

Final Thoughts

The ARRIS Touchstone TM1602A is an excellent choice for Optimum and TWC users in need of a reliable and efficient telephony modem. Its compact design, impressive performance, and battery backup capability make it a standout option in its category. While the limited compatibility and lack of advanced features may be drawbacks for some users, the TM1602A still offers exceptional value for its price.

Whether you’re a casual internet user or a power user, this modem will meet your needs and provide a seamless connection experience. Say goodbye to dropped connections, slow speeds, and poor call quality – the ARRIS Touchstone TM1602A is here to elevate your internet and telephone services.

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